Class Policies

class policies

refunds and cancellations

If student cancellation is received 14 days prior to class start date, you will receive a full refund less a $10 cancellation fee. If cancellation is received less than 14 days but more than 7 days prior to the class start date, you will receive a 50% refund, less a $10 cancellation fee. There is no refund for cancellations received 7 or fewer days before the class start date. If you have been experiencing symptoms of COVID-19 or have been exposed to someone diagnosed with or exhibiting symptoms of COVID-19, please stay home and contact us as soon as possible. We will offer a full refund and look forward to welcoming students at a later date.

Student Requested Transfers 

If student requested transfer is received 8 days prior to class start date, student will be transferred without fees into the requested class if space is available.  If student requested transfer is received less than 7 days but more than 2 days prior to the class start date, student will be transferred into the request class if space is available in addition to being charged a $25 transfer fee.  There are no transfers available for requests received 2 or fewer days before the class start date.

If you have been experiencing symptoms of COVID-19 or have been exposed to someone diagnosed with or exhibiting symptoms of COVID-19, please stay home and contact us as soon as possible. We will offer a full refund and look forward to welcoming students at a later date. READ MORE ABOUT OUR COVID POLICIES

Please email annakurtz@pittsburghglasscenter.org or call our front desk at 412-365-2145 with any cancellation or refund requests.