Class Policies

class policies

MINIMUM ENROLLMENT

All all classes are subject to minimum and maximum enrollment. If PGC cancels a class, students will be notified via email and offered another class, account credit, or a full refund. PGC is not responsible for non-refundable airline tickets or other travel costs.

Inclement Weather Policy (ALL CLASSES)

PGC rarely cancels classes or closes for weather. If a class or workshop is canceled, we will notify the enrolled students by phone as soon as possible. We understand that students come from far away places to learn at PGC and that weather can vary dramatically between areas. We do not want anyone to get into a situation that they feel is unsafe. If you are concerned about traveling to a class that is not canceled, call or email us and we will do all we can to reschedule or accommodate you.

Make-it-now (Make-It-Now, Make-It-A-Date, Weekend Warm-Up, Gather and Brew)

  • Age Requirements:  Unless otherwise noted, all ages are welcome.
  • Cost and Payment: Full class payment is required to secure placement in any class. Classes are filled on a first come, first served basis until full.
  • Refunds and Cancellations:  If student cancellation is received 14 days prior to class start date, you will receive a full refund less a $10 cancellation fee. If cancellation is received less than 14 days but more than 7 days prior to the class start date, you will receive a 50% refund, less a $10 cancellation fee. There is no refund for cancellations received 7 or fewer days before the class start date.

WORKSHOPS

  • Age Requirements:  Unless otherwise noted, you must be at least 14 years old to take a class or workshop.
  • Cost and Payment:   Full class payment is required to secure placement in any class. Classes are filled on a first come, first served basis until full.
  • Refunds and Cancellations:  If student cancellation is received 30 days prior to class start date, you will receive a full refund less a $10 cancellation fee. If cancellation is received less than 30 days but more than 14 days prior to the class start date, you will receive a 50% refund, less a $10 cancellation fee. There is no refund for cancellations received 14 or fewer days before the class start date.

Multi Week Classes (8-Week Classes and 4-Week Classes)

  • Age Requirements: Unless otherwise noted, you must be at least 14 years old to take a class or workshop.
  • Cost and Payment:  Full class payment is required to secure placement in any class. Classes are filled on a first come, first served basis until full.
  • Refunds and Cancellations:  If student cancellation is received 30 days prior to class start date, you will receive a full refund less a $10 cancellation fee. If cancellation is received less than 30 days but more than 14 days prior to the class start date, you will receive a 50% refund, less a $10 cancellation fee. There is no refund for cancellations received 14 or fewer days before the class start date.
  • Missed Class / Makeup Policy:  Due to the sequential and team-based nature of multi-week courses, missing days is discouraged. If a student misses the first class, and advance notice is given, it is possible to see if an accommodation can be made so the student can stay in the class; however, it is not guaranteed.  If a student misses the first two classes, PGC cancels enrollment of the student and does not provide a refund.  For classes missed during the session, we do our best to accommodate students, but PGC does not guarantee make up opportunities. If there is space available in another section of the course, the student may attend that class with advance permission of the instructor. Alternatively, two hours of open studio time per missed class may be granted for a maximum of six hours per eight-week session, not per course.

Spring, Summer, and Multi-Day Intensive Classes

  • Age Requirements: Unless otherwise noted, you must be at least 14 years old to take a class or workshop.
  • Cost and Payment:  Full class payment is required to secure placement in any class. Classes are filled on a first come, first served basis until full.
  • Refunds and Cancellations: If a cancellation is received 30 days prior to class start date, you will receive a refund less a $240 cancellation fee. There is no refund for cancellations received less than 30 days before the class start date. There are no exceptions to this cancellation policy. Please note that all classes are subject to minimum and maximum enrollment. If PGC cancels a class, students will be notified (via email) and offered another class, account credit, or a full refund. PGC is not responsible for non-refundable airline tickets or other travel costs.

SiO2 Teen Boot Camp

  • Age Requirements: Unless otherwise noted, you must be a a rising 6th grader to take a class or workshop.
  • Cost and Payment:   Full class payment is required to secure placement in any class. Classes are filled on a first come, first served basis until full.
  • Refunds and Cancellations:   If a cancellation is received 30 days prior to class start date, you will receive a refund less a $240 cancellation fee. There is no refund for cancellations received less than 30 days before the class start date. There are no exceptions to this cancellation policy. Please note that all classes are subject to minimum and maximum enrollment. If PGC cancels a class, students will be notified (via email) and offered another class, account credit, or a full refund. PGC is not responsible for non-refundable airline tickets or other travel costs.

Privately Scheduled Groups/Activities/Lessons

  • Cost / Payment / Refunds:  All deposit payments are final. For cancellations received more than 30 days prior to scheduled date, bookings receive a full refund less the deposit payment. There is no refund or transfer for cancellations received 30 or fewer days before the class start date. 

    To cancel a class, call 412-365-2145 or log into your account online.